Support Channels

  • 1 hour ticket response time
  • A 60 mins Ticket Answer Guarantee

  • Our team of technicians will try their best to reply to your help requests within about 1 hour. If, however, the issue you have encountered requires help from our Administrators’ =Team,= we are going to forward the ticket to the administrator on shift and will submit a comment to tell you.

  • Top quality support service
  • Top–class Technical Assistance Service

  • We are working for you 24 hours a day to supply guidance and technical support and to assist you with any issue that you could possibly come across while controlling your virtual server. We can assist you with all installed in advance programs, including your Operating System, server management panel (with regards to the VPS type) and the Web Site Control Panel produced 100% by our company.

  • Intuitive help center
  • An Informative Help Section

  • In the Web Site Control Panel that is available absolutely free with your virtual server, you’ll discover an instructional Help section, which includes all you need to have knowledge of when supervising your web sites and software. We have added a wide selection of how–to articles and video tutorials that display the important site supervision responsibilities in an easy to read fashion.