A 99.9% Server Uptime

We have built our shared web hosting system using reliable hardware and heavily modified software. Our sysadmins have installed a customized version of SELinux on our machines to ensure optimal security and reliability. We have installed several denial–of–service prevention tools combined with very powerful firewall software to make sure our internal network is impregnable and safe.

All our shared web hosting plans plans offer a 99.9% server uptime guarantee. And regardless of which datacenter you pick, the uptime guarantee remains the same.

A 99.9% Server Uptime

A 99.9% Network Uptime

Along with our cloud hosting platform, we have also set up our very own internal network in all our datacenters. Everything is based on top–notch hardware components built by Juniper. And on every single router, we’ve put a firewall with an elaborate set of rules in an effort to filter all dubious requests.

Therefore, in each of our datacenter facilities – in our USA datacenter, in our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter and in our AU datacenter, you can enjoy a 99.9% network uptime guarantee. And this guarantee applies to all web hosting packages in every datacenter.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

Although we have done everything to lessen all possible risks with our cloud hosting plans and despite the fact that our company offers premium–quality tech support, there are occasions when the customer is just not satisfied with what we offer. Or he wants to move to a more powerful web hosting service, such as a VPS server or even a dedicated server.

For this reason, our company offers a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you aren’t fully pleased, you will get a refund.

A 30–Day Money–Back Guarantee

24/7 Technical Support

We’ve punctiliously selected each single member of our 24x7 support department to ensure that we can provide the very best customer support service you can get. Each one of our tech support engineers has several years of experience working with web hosting accounts behind his back, hence they know very well what they are doing. What’s more, they’re available to you 24x7 – you’ll be able to contact them whenever you want and they’ll reply to you as quickly as possible.

Their average support ticket response time is below twenty minutes, whilst with other web hosting vendors you are forced to wait for days. And we also offer a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be replied to in less than one hour.

24/7 Technical Support