Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • You can find nearly all the answers to your questions in the intuitive Help Center section incorporated into your Web Site Control Panel. It includes an ever–increasing repository with regularly asked questions and exhaustive help articles compiled by our qualified tech support staff.

  • Top quality support service
  • Video Tutorials

  • We have prepared a collection of how–to video tutorials that visually illustrate how to resolve a common problem connected to your shared web hosting plans account. You will find the educational video clips in the Help section.

  • Intuitive help center
  • A One–Hour Support Ticket Response Guarantee

  • Our semi–dedicated servers are backed up by a 24x7 customer service and feature a 60–minute support ticket response guarantee. Our proficient techs will be available 24x7 and will remedy any problem that you may have within maximum 60 minutes after the support ticket submission. In most cases, a reply will be given to you within twenty minutes.