1 hour ticket response

We are dedicated to offering a quick and adequate response to each ticket posted by a client. Our practiced client support staff members will examine your issue and will think of the most efficient option. We offer a 1–hour response time guarantee for all helpdesk tickets. Actually, our average response time has proved to be twenty minutes.

A Top–Notch Customer Care Service

We have a team of web hosting support technicians who will be happy to reply to all your requests whenever you require support. The majority of our client care team representatives have many years of experience in the shared web hosting plans arena, which suggests that you can always count on rapid and in–depth answers to your inquiries.

An Intuitive Help Center

To help you find a quick suggestion on how to use a particular service, we have integrated a really intuitive Help Center section in the Web Site Control Panel. You can search through a huge selection of web hosting account administration articles and website administration articles, take a glance at the F.A.Q. archive or check out our step–by–step video tutorials.