If you’ve never had a hosting account or you have changed companies and the new one uses an account management dashboard that you haven’t seen so far, you may become baffled about how to accomplish a specific task in your account or on your computer. That is why, a lot of companies have compiled a knowledge base, which presents the most common queries and issues connected with the specific platform they use, instead of adding only some generic facts. This sort of knowledge base will permit you to find the necessary information quickly and easily, so you won’t need to dedicate loads of time and energy to issues that might require something as simple as pressing a button or checking a tickbox. In this way, not only can you get stuff done, but you can also get to know a lot of new and valuable facts, both about the way you can manage your account and about the way the web hosting service functions in general.

Extensive Online Documentation in Shared Web Hosting

All shared web hosting plans that we are offering come with an elaborate knowledge base where you can find all you should know with regards to your web hosting account. Regardless of whether you plan to create a brand-new database, to forward a domain name using an .htaccess configuration file or to set up an e-mail account on your computer or hand phone, you can just read our step-by-step help articles and all the info that you need will be there. When you visit a specific section of your Hepsia Control Panel, you’ll see articles that are associated with the functions that can be accessed through it. In case you want to see the complete article collection and get familiar with all the features that Hepsia offers, or only to read generic information about the hosting service, you can browse the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have done our best to cover any difficulty that you may possibly chance upon, but in case you don’t find the info that you desire, you can always get in touch with us, as our client service team members are available around the clock.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers come with a rich online article repository where you can find any info that you might need about our web hosting services or about the Hepsia hosting Control Panel that we use. We’ve compiled it on the basis of the feedback that we have assembled from our customers through the years and, hence, our articles deal with particular issues that you might encounter and offer the best means of solving them, for example receiving a 500 Internal Server Error message or being unable to send email messages from your personal computer although you have the right outgoing mail server settings. The articles are available in every Control Panel section and you can consult them at any moment. They can help you increase your knowledge not only about our services, but also about the web hosting field as a whole, as they offer how-to guidelines and general information such as what cron jobs or file access permissions are.